Privacy Policy

About The Policy

At Tradyix, we respect your privacy and are committed to protecting the personal information you provide to us through our website, forms, and other communication channels.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you can manage your information and communication preferences.

IMPORTANT SMS/MOBILE INFORMATION PRIVACY STATEMENT:

Tradyix does not sell, rent, or share mobile phone numbers, mobile information, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes. Your SMS consent and mobile information are used only for the purposes described in this Privacy Policy and for providing the communications you have requested from Tradyix.

By providing your telephone number and expressly consenting to receive SMS messages from Tradyix, you agree that Tradyix may contact you by text message regarding your inquiry, requested services, project-related updates, follow-up questions, customer support, and other communications directly related to your interaction with Tradyix.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for assistance or additional information.

Your consent to receive SMS messages is not a condition of purchasing any product or service.

Personal Information We Collect

Tradyix may collect personal information that you voluntarily provide through our website, contact forms, inquiry forms, service requests, or other interactions with us.

This information may include:

Full name
Email address
Telephone or mobile phone number
Mailing or business address
Information about your project or inquiry
Information you provide in messages, forms, or communications with us
Other information voluntarily submitted through our website

When you provide a telephone or mobile phone number through our website, that number may be used to communicate with you regarding your inquiry or project, provided that the applicable consent and messaging requirements have been satisfied.

How We Use Your Information

We use the information we collect for legitimate business and customer-service purposes, including:

Responding to inquiries and requests submitted through our website
Communicating with customers and prospective customers
Providing information about requested services
Providing updates regarding ongoing projects
Following up on inquiries or submitted forms
Answering questions and providing customer support
Coordinating project-related communications
Confirming or discussing information related to your request
Improving our website, services, and customer experience
Sending communications that you have specifically requested or consented to receive
Complying with applicable legal and regulatory requirements

SMS and Text Message Communications

If you provide your mobile telephone number and consent to receive SMS communications from Tradyix, we may send you text messages related to your inquiry, project, requested services, customer support, follow-up questions, and other information directly related to your interaction with us.

For example, after submitting an inquiry, you may receive a message such as:

“Hey there, we’re reaching out from Tradyix regarding the inquiry you submitted. We’re following up to provide complete updates regarding your project and to assist with any further questions or queries.”

SMS communications may include project updates, follow-ups, requests for additional information, responses to your questions, and customer-service communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. After opting out, you will no longer receive SMS messages from Tradyix unless you provide a new consent where applicable.

For assistance, reply HELP or contact us using the information provided below.

SMS Opt-In Data and Consent

Tradyix treats SMS consent and mobile information as confidential.

We do not sell, rent, transfer, or share mobile phone numbers, SMS opt-in information, SMS consent data, or text messaging originator opt-in data with any third party or affiliate for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with third parties or affiliates for their own marketing, promotional, advertising, or solicitation purposes.

Your consent to receive SMS communications is specific to Tradyix and is not sold, transferred, assigned, or used to authorize another company to send you marketing or promotional text messages.

Any use of your mobile information is limited to the purposes described in this Privacy Policy, including providing the communications and customer support you have requested from Tradyix.

Third-Party Service Providers

We may use trusted service providers to help us operate our website, manage customer inquiries, provide customer support, maintain our systems, or deliver services.

These service providers may process personal information only as necessary to provide services to Tradyix and are expected to maintain appropriate safeguards for the information they process.

Mobile phone numbers, SMS opt-in information, and SMS consent data will not be provided to third parties or affiliates for their own marketing or promotional purposes.

Service providers that assist with website operations, communications, customer support, or technical services may process information only for the services they provide to Tradyix and not for their own independent marketing purposes.

Third-Party Sharing

Tradyix does not sell or rent personal information.

We do not share mobile phone numbers, mobile information, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

We may disclose information where reasonably necessary to:

Provide services requested by you
Operate and maintain our website
Provide customer support
Protect the security and integrity of our systems
Comply with applicable laws, regulations, legal processes, or governmental requests
Protect the rights, property, or safety of Tradyix, our customers, or others

Any such disclosure will be limited to the extent reasonably necessary for the applicable purpose.

Security of Personal Information

We take reasonable administrative, technical, and organizational precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We use appropriate security measures, including SSL/HTTPS encryption where applicable, to protect information transmitted through our website.

However, no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

Access to Registered Accounts

You can access your registered account by signing in on our website. Once signed in, you may view and update your information where account functionality is available.

If you need assistance accessing or updating your information, you may contact us at hello@tradyix.com.

Changing, Deleting, or Unsubscribing From Your Information

To cancel your account or request deletion of your personal information, please contact us at hello@tradyix.com.

You may also contact us if you wish to update or correct your personal information.

We may retain certain information when necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, enforce our agreements, or maintain appropriate business records.

For SMS communications, you may opt out at any time by replying STOP to any SMS message from Tradyix.

Cookies and Their Use

We use cookies and similar technologies to enhance your experience on our website.

Cookies are small alphanumeric identifiers that may be transferred to your computer or device through your web browser. They may help us remember preferences, understand website usage, improve functionality, and provide a better user experience.

You can choose to accept or decline cookies through your browser settings. However, declining certain cookies may affect the functionality of some features of our website.

Clear Gifs, Web Beacons, and Similar Technologies

We may use clear gifs, web beacons, pixels, or similar technologies to understand how visitors interact with our website and to determine which content or features are effective.

These technologies may collect information about website usage and interactions. We use such information to improve our website, services, and user experience.

Links to Other Websites

Our website may contain links to third-party websites or services.

Tradyix is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies and terms of use of any third-party website you visit.

Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children under the applicable age of consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at hello@tradyix.com so that we can review and take appropriate action.

Notification of Changes to This Privacy Policy

Tradyix reserves the right to modify or update this Privacy Policy from time to time.

If we make material changes to this Privacy Policy, we may notify you by posting the updated policy on our website, updating the effective date, or providing notice by email where appropriate.

We encourage you to periodically review this Privacy Policy to remain informed about how we collect, use, and protect personal information.

Visitor Comments and Spam Detection

If our website allows visitors to submit comments or similar content, those submissions may be checked through an automated spam detection service.

These services may process certain information associated with submissions for the purpose of detecting and preventing spam, abuse, or malicious activity.

Questions and Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our SMS communications, please contact us:

Tradyix
Website: tradyix.com
Email: hello@tradyix.com
Phone: +1 (323) 426-2729

You may also reply HELP to an SMS from Tradyix for assistance.